Change Management
Money & Purpose
A question for all investors. If I asked you to stop worrying about making money, could you do it?
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People, change, and resisting the flip of the Nabla
It is accepted that it is people in a business who create value. But, sadly those same people are often forgotten during change programmes, which inadvertently erodes the value being sought from the change.
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Creating business value demands a shift in mindset
If value creation was easy, investment by Private Equity (PE) businesses would look very different from how it looks today. Rather than being a high value, insight-led industry, it would be commoditised and transactional. But, value creation isn’t easy.
Learn MoreOpinion Paper
To ERP or not to ERP
High-growth PE-backed businesses have several growth drivers, including operational efficiency, digital transformation, M&A, talent, and leadership. The effectiveness of these drivers depends on the business's maturity in each of these areas. This paper aims to assist businesses in navigating between the challenge of choosing between ERP implementation and a data abstraction layer.
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I Do or Do I
Wondering what makes change effective? It’s the people, not just the processes. Our latest article highlights why prioritising people is crucial for successful transformation. Leaders often concentrate on processes, but true success lies in focusing on people too. Discover the key to effective change management and how to maximise its value.
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Good enough is no longer good enough - be more Lewis
Just as Lewis Hamilton adapts to changes in F1, Private Equity firms must evolve to stay ahead. Dive into the parallels between high-speed racing and investment strategies, and find out how a people-centric approach can enhance your returns.
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The digital world we live in is fast-moving
We're committed to integrating data, digital, and people strategies to help your business stay ahead in today’s fast-paced digital world. Discover our enhanced change management capabilities at Equator.
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Unlocking the Future: Key Trends in Customer Relationship Management (CRM)
Join our CRM Expert, Talha Ihsan, as he dives into the evolving landscape of CRM and its impact on future customer relationships and business growth.
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Unravelling the Core CRM Tools
Join our CRM expert, Talha Ihsan, as he explores how advanced CRM tools can revolutionise your business with robust data management, automation, and personalised customer experiences, guiding you through navigating the crowded CRM landscape to drive growth and foster loyalty.
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Empowering Brands Through Building Zero and First-Party Data Strategies
In today's business landscape, leveraging Zero and First-Party Data is crucial amid tighter privacy laws and declining tracking methods. Talha Ihsan, our CRM expert, explores how these strategies provide deep customer insights and a competitive edge.
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Striking the Perfect Balance Between Lifecycle Vs Trigger Communications
Unravel the mysteries behind marketing automation and CRM communications with our CRM expert, Talha Ihsan. Dive into his expert insights to uncover the true essence of these terms and their pivotal role in today's CRM landscape.
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Driving Success: Team Structure and RACI in a Global Organsiation
Join Talha Ihsan, our CRM expert, as he explores the critical role of Customer Relationship Management (CRM) in global business and how team structuring and RACI frameworks drive industry success.
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Setting Up Effective Loyalty Communications
Talha Ihsan, our CRM expert, dives into the importance of building and maintaining customer loyalty for long-term success amidst today's competitive landscape.
Learn MorePrivate Equity
Supporting MML Partners with their recent investment into Cosegic
Equator was delighted to support MML partners with technology due diligence in their recent investment into Cosegic, one of the UK’s leading regulatory compliance consultancies.
Read MoreTechnology & Data Due Diligence
Assisting Westbridge with Tryzens' Management Buyout
We are delighted to have provided Westbridge with technology due diligence as they supported a management buyout of Tryzens, an international digital commerce solutions agency.
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Assisting IK Partners: Tech Due Diligence for Medica Group Plc Acquisition
Delighted to have supported IK partners with technology due diligence in their acquisition of Medica Group Plc, a market-leading teleradiology provider in the UK and Ireland and provider of imaging solutions in the US.
Read morePUBLISHED BY BUSINESS CHIEF, JUNE 2023
What digital transformation actually means for your business
By Kevin Scott, Head of Business Unit at Equator.
Read morePUBLISHED BY PHARMA PHORUM, JUNE 2023
How healthcare can offer patients a digital bedside manner
Garry Hamilton, Chief Growth Officer, Co-Founder at digital transformation consultancy Equator.
Read morePUBLISHED BY ADVERTISING WEEK, JUNE 2023
Double Trouble: How to Avoid PPC Pitfalls
By Martin Jordan, Director of Innovation, Equator.
Read morePUBLISHED BY ADVERTISING WEEK, MARCH 2023
Is It Time to Appoint Your First CTO?
Flick through the employee directory of most major global firms today, and you’re likely to find a Chief Technology Officer (CTO) on the books. There are already more than 26,000 CTOs at organisations in the US alone.
Read morePublished by Healthcare Digital, March 2023
Digital evolution delivers better healthcare outcomes
Hannah Graham, Group Account Director at digital transformation consultancy Equator, shares how digitisation is building positive changes in healthcare.
Read morePublished in Wealth DFM Magazine, February 2023
Solving wealth management’s tech puzzle
Garry Hamilton - Equator's Chief Growth Officer and Founder - on how and why wealth managers should leverage digital transformation.
Learn morePublished by IFA Magazine and Wealth DFM, January 2023
Digital Done Right: Striking a Balance in Modern Wealth Management
Are you more concerned with what your customers want or how you deliver it?
Read morePublished in Insurance Intel, September 2022
Rebranding a faceless industry – what insurance can learn from retail
Stewart Drummond, managing director at 999 Design, discusses why insurers should be focussing on steps to build a brand people believe in.
Learn morePublished in Lawyer Monthly, October 2022
Digital Horizons: The Four Stages of Law Firm Transformation
As the modern business landscape demonstrates, firms that are prepared to embrace technology as a means of modernising their processes are set to thrive, while their less innovative rivals will struggle.
Awards
Equator and Embark, winners at BIMA Awards 2022
We are excited to end this year with another great success: our silver win at the BIMA Awards 2022! The BIMA Awards are the UK’s most prestigious digital and tech awards, so we’re particularly proud of this result.
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Equator & HCA Healthcare UK: an astounding win!
As 2022 is finally coming to an end, it’s time to bring up its highlights and share them proudly.
Learn moreCompliance
Equator Announces Commitment to Respecting Data by Becoming a 2023 Data Privacy Week Champion
This year’s initiative emphasises educating businesses and individuals on data collection best practices that respect data privacy and promoting transparency
Learn morePublished by New Digital Age, January 2023
Digital Women: Why we must tackle digital’s gender gap
Our Marketing Director Fiona Gray explains why girls and women should know their value to help play a key part in the future of the digital industry.
Learn morePublished in Advertising Week, January 2023
Forensic SEO: What to Do Now With Your Search Marketing Strategy
Many marketers first invested in search engine optimisation (SEO) a decade or more ago, as organisations grappled with the growing complexity of gaining visibility on Google.
Learn morePublished in The Times, December 2022
The Digital Transformation Report from Raconteur
The Raconteur Digital Transformation report, featuring our Senior Strategist, Will Smith, explores this, while charting the rise of digital incumbents and asking why businesses still aren’t being as ambitious as they could be.
Learn morePublished in Legal Marketing Magazine, December 2022
6 ways law firms can learn from e-commerce
Jamie Jefferson, Our Chief Creative Officer and Co-founder, explains how legal tech can enhance your firm’s customer experience.
Learn morePublished by Ecommerce Age, December 2022
Filling the retail funnel with first-page SEO
Is Google the gift that keeps on giving to your business, or does it drive you to distraction?
Learn morePublished by Raconteur in The Times, December 2022
Taking your digital transformation strategy to the next level
This supplement is an essential read for anyone in Digital Transformation.
Learn morePublished by New Digital Age, January 2023
From Micro-Aggressions to Murder
As a very visible trans woman in tech, I’m struggling to put my words down. I am writing this only a few weeks after five people were shot in an LGBTQ+ nightclub in Colorado. Two of them were trans and the shooting happened on Trans Day of Remembrance, in a venue that had held an infamous Drag Queen Story Hour event for families.
Read morePublished in Global Banking & Finance Review, December 2022
Using content to overcome the cost of search marketing
With aggregators hogging the key spots in Google, finance companies need to introduce new tactics if they want to be visible. Garry Hamilton, Chief Growth Officer and Founder of Equator, looks at the importance of content and outreach in this competitive space.
Read morePublished in Legal Marketing Magazine, December 2022
6 ways law firms can learn from e-commerce
Jamie Jefferson, Our Co-founder and Chief Creative Officer, explains how legal tech can enhance your firm’s customer experience.
Read moreMarketing, November 2022
Recent Marketing Events and Conferences
The team have had the opportunity to visit some exciting industry conferences in the last few weeks – read our thoughts here!
Read morePublished by Business Chief, August 2022
Digital strategy: balance customer experience and efficiency
Our Chief Growth Officer at Equator Garry Hamilton details four factors that drive good digital transformation.
Read morePublished by Shots, July 2022.
Talking about talking; brands, bravado and positive male mental health messaging
Our Director of Innovation Martin Jordan, argues that brands need to stay the course as men continue to walk the post-Covid tightrope of loneliness and depression.
Read morePublished in Insurance Post, July 2022
Private equity is investing in insurance's bright future
Our chief growth officer Garry Hamilton, explains the value that private equity Investment can bring to insurance sector.
Read morePublished in Finance Derivative, March 2022
Why Private Equity is so invested in backing insurance
It’s been a busy few years for Private Equity (PE) houses investing in the fast-growing insurance industry.
Read moreMarketing
Digital Marketing Trends for 2022
2022 is truly underway, and Christmas seems like a distant memory. The world of digital marketing rarely stands still, and we want to keep you up to date on what we think will be the significant trends for the coming year.
Read morePublished in Raconteur, August 2021
Four ways to make ecommerce pay better
Etailers seeking an edge in a crowded market would do well to question whether their payment systems are making the customer experience as smooth as it could be.
Read morePublished in Finance Derivative, July 2021
8 Key Digital Transformation Opportunities
Our Chief Growth Officer, Garry Hamilton, explains how wealth management firms can use the pandemic as an opportunity to rebuild and restructure around the real needs of their customers.
Read morePublished in Finance Derivative, July 2021
Building better customer relationships
After the COVID-19 crisis, what can banks do to fight back and keep customers from flocking to FinTech challengers? Our Chief Growth Officer, Garry Hamilton, explains what actions can be taken.
Read morePublished in multiple places, April - May 2021
Over 50% of UK customers find bank’s digital experience lacking, research reveals
A research from digital transformation agency Equator, which polled 1,000 UK consumers, shows that over 50% of the customers find their bank’s digital experience lacking.
Read morePublished in Fintech Magazine, June 2021
The dismantling of bank brands by big tech
Are big tech companies going to overtake and usurp traditional banks? Our Chief Growth Officer, Garry Hamilton, explains why it could happen and how it could be prevented.
Read morePublished in Finance Digest, May 2021
Beyond Apps and iPads
Our Chief Growth Officer, Garry Hamilton, looks at the digital evolution shift in the financial sector.
Read morePublished in New Digital Age, May 2021
Supporting growth in healthcare through digital and tech investment
Our Chief Growth Officer, Garry Hamilton, looks at how healthcare companies can use tech to support their new and ever-changing needs.
Read morePublished in Global Banking & Finance Review, April 2021
Maximising value today and at exit with robust digital strategies
Our Director, Chris Gauld, shares how healthcare businesses can maximise their value in the current landscape.
Learn moreA retrospective on Festival of Marketing 2021
Falling in love with Marketing. Again.
Fiona Gray, our Marketing Director immerses herself in the virtual world of Festival of Marketing 2021 and comes away with new energy for Marketing. Discover why Marketing is still where's it's at.
Learn morePublished in Private Equity Wire, March 2021
Readying healthcare businesses for value creation
Our Director, Chris Gauld, looks at some of the recent healthcare deal trends this year.
Learn morePublished in the DDI Skills Gateway #DataYou series, March 2021
DDI Skills Gateway #DataYou series
Jamie Jefferson, our Chief Creative Officer & Co-founder admits she has a self-confessed aversion to numbers and a background in design – but reveals how that hasn’t stopped her becoming a leader in the use of data.
Learn morePublished in The Fintech Times, 21st February 2021
Evaluating a Corporation’s Digital Maturity
Some of the buzzwords of the past year have been “digital transformation”. The Covid-19 pandemic has rapidly accelerated businesses uptake of digitalisation of the services, which has been necessary to function during the global situation.
Learn morePublished in Finance Derivative & Private Equity Wire, February 2021
More than half of PE-backed healthcare providers have yet to reap digital transformation rewards
Digitisation in healthcare is a critical consideration as private equity deals rise post-pandemic.
Learn morePublished in Modern Insurance Magazine, April 2020
Forget tradition; it’s time for digital
Can there really be innovation in insurance? Is this whole #Insurtech thing just a trendy bubble that will soon burst? Or is there gold in those hills?
Learn morePublished in Finance Derivative, March 2020
Reaching the not so digital natives
Banks and financial institutions are in a war against the tech giants. Garry Hamilton, our Business Development Director & Co-founder, looks at whether it's a fight they can win.
Learn morePublished in Travolution, 3rd March 2020
Success with a sector under threat
Our Marketing & Innovation Director, Martin Jordan gives his opinion on finding success in the travel industry.
Learn morePublished in AW360, 5th March 2020
5 Things that will transform our digital lives this year and beyond
Our Chief Creative Officer & Co-founder, Jamie Jefferson looks at some of the UX trends coming this year and beyond.
Learn morePublished in Utility Week, 20th March 2020
Distracted from the real issue
Our Co-founder & Business Development Director, Garry Hamilton, addresses the shift towards consolidation in the energy sector and gives his thoughts on how companies are distracted from the real issues.
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Fitness & Data: the new frontier?
With the increasing commoditisation of the smartphone, the battle between tech giants has moved from products to services.
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Mastering Relevance for Outreach Content
How much of an effect is being relevant really going to have on your outreach content?
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Gabriel: My Equator Internship
I was last at Equator 2 years ago, in the summer of 2017. This was before I started university, and I was just out of high school. In short, it was a different time.
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Machine Learning and an Amazon take down?
This years’ Google Marketing Live did not disappoint! New ad types, bidding strategies and a massive Google Shopping announcement were the highlights for launch later this year.
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Codegarden 2019
Dev team lead and Umbraco MVP Carole travelled to Odense, Denmark for the annual Umbraco Codegarden conference. Here’s her review of her week.
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How luxury hotel brands can deliver five-star digital experiences
In the highly competitive and ever-evolving landscape of luxury, now more than ever, there is a need for luxury hoteliers to develop a deep understanding of their audiences and their expectations.
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AWIN Talks Podcast
I was lucky enough to be featured on the Awin Talks podcast last month discussing the thought piece article I wrote for the Awin Report 2019.
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Is a silo mentality negatively impacting your customer experience?
A silo is a system, process or department that operates in isolation from others. Whilst silos within organisations are nothing new, the impact of silos on the customer experience and how organisations work has become more evident through digital.
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In financial services, playing it safe is the real risk
Banks. If there’s one thing they truly relearned after the financial crash, it was to be super risk averse.
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Getting the most out of your affiliates programme
Any affiliate marketer worth their salt will know how important it is to keep a full and varied publisher mix and flexibility for their affiliate programme to be successful.
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Designing for voice
At Equator, we have a dedicated team of designers who plan and compose the user interfaces for websites and apps to give visual cues on how to interpret information and what can be interacted with. But what happens when the user has nothing to see or touch?
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The importance of content for successful outreach
What kind of impact does good content have on an outreach campaign?
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The financial value of understanding user intent for financial services
Everyone approaches a search engine with a specific intention and the experience of each search will almost always be unique.
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Travel smart through the eyes of augmented reality
Is it possible for technology to change the way you make a reservation or visit a museum but also to protect cultural heritage while creating platforms or new tools? Will it be possible to travel to another country and it seem to you that you’ve been there before, that you are already familiar with the culture and environment? The answer isn’t a yes or no, it’s Augmented Reality.
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GDPR and affiliate marketing
I’ve lost count of the amount of unsolicited emails I’ve received recently asking me if I’m ready for GDPR (which is kind of ironic when you think about it). General Data Protection Regulation (GDPR) comes into effect on 25th May 2018.
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Chatbots as Co-pilots: There to assist, but let's keep one hand on the wheel
Since 2016, there has been a lot of hype about chatbots. Touted as ‘the next big thing’ in marketing, the bots – software designed to mimic conversation with people using artificial intelligence – are indeed becoming increasingly popular in many different sectors. But just why are chatbots becoming such a hot topic and what do they have to offer?
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What do SEO & PPC have in common?
SEO and PPC aren't actually as different as you think - we take a look at what these two search marketing channels have in common.
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Is UX just a Designer's job?
When we think about the term UX, it’s easy to think this is something only designers need to worry about – but the reality is actually quite different.
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Microcopy: Often neglected, always essential
UX writing, like UX design, is all about creating clear and simple journeys. As well as helping to plan the user’s overall journey, one major focus of a UX writer is microcopy. So what exactly does that mean?
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How affiliates drive hotel marketing
In the latest of our series on changes within the hotels sector, our Affiliate Team Leader Sean Mahon discusses the latest affiliate strategies that are driving performance for clients.
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Using a branching strategy
How to use a branching strategy to streamline your web development process.
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Are the days of the search box numbered?
Think keywords? Think search box, right? You bid on a keyword, along comes a customer, types it into the search box and sees your ad. BINGO. However, there’s a (not so) quiet revolution happening when it comes to search… people are typing less and speaking more.
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Search captures people, video moves people
The search landscape is constantly evolving, we are continually looking to find unique ways in which to market our clients in a more effective fashion to get the most out of their budget.
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Friendly finance: Creating better copy for the banking sector
Money talks, they say. But when big banks talk to customers, why does it sound so stuffy and complicated? Why do everyday communications about our finances descend into cold, awkward business-speak? And, most importantly, what are we going to do about it?
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Retaining travel industry customers with RFM modelling email marketing
From lapsed and lost to rewarded and loyal. In this article, I am going to share how RFM customer modelling strategies will transform your customer database and drive KPIs.
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Using video to enhance search
Video has grown, and trust in it is high. But it’s still far from being a saturated market – and these are the gaps that video-valuing marketers have an opportunity to fill.
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Site migration SEO checklist
Is a site migration on the horizon for you? Download our site migration SEO checklist and view our infographic which reveals 8 future-proofing tips.
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Testing automation in an agile environment
Test Engineer Karen Petrie discusses the importance of ongoing testing and how Equator approach testing within an agile framework.
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Using Sitecore to deliver innovation
Development Team Leader Colin Robertson discusses the various customisation options available in the Sitecore content management system.
Learn morePrivate Equity
Proud to support another transaction: Technology Due Diligence for August Equity
Our experienced advisory team supported August and the management team at Impact Futures on the transaction with comprehensive technology due diligence and advisory services.
Read MoreChange Management
The Yin and Yang of growth
Driving value in your business is all about balance. As investors, I’m sure you are all too familiar with the many ‘opposite but interconnected forces’ at play when supporting businesses to grow.
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