Compete, collaborate or collapse?

Banking Industry Report 20/21

What role do banks and building societies have in the future of consumer financial services, and how can technology keep them ahead?

Download the future of banking report:

Banking is changing but who is keeping up?


"80% of customers find their bank's digital experience lacking."


"Only 7% of executives believe they have deployed digital transformation at scale."


"75% of banks see digital banking transformation as number one priority."


"Over two-thirds of large banks are implementing Ai."