Digital Due Diligence approach.
A thorough assessment that delivers a clear understanding of the target company’s digital maturity, risks and opportunities. D3 delivers a detailed view of the digital ecosystem, how it’s performing, how to can enhance it and a 100-day plan for implementation.
Our team work on-site to conduct interviews and gather first-hand operational visibility to define real-world opportunities.
A thorough review of the digital technology infrastructure to establish its security, compliance and longevity.
Working across strategy, marketing, technology, user experience, data analytics and marketing, our experts pull together a comprehensive picture of a business' digital estate.
Our team of researchers consider competitor, sector, tech and legal landscape to uncover risks and opportunities for an organisation.
By undertaking an analysis of the digital maturity of a business' operations, we are able to highlight the potential for cost-savings and effciencies.
Our data analysis expertise enables us to understand the effectiveness of the externally facing digital estate and the maturity of the operational data available to establish risks and opportunities for business agility and effectiveness.
What we assess.
We typically approach our assessment from three perspectives. First of all we consider the customer experience and the ability of the target company to attract and retain customers. Secondly we map the current digital operations including the team and external environment. Then we assess the data security and technology that's in place.
Ability to attract and retain customers. Includes assessing the experience delivered across all touchpoints including:
- Digital Real Estate
- Customer Acquisition & Retention Channels
Status of, and potential for, driving efficiencies in the business. Assessing digital acumen as a market differentiator. This includes:
- Digital servicing, people & operations
- Disruption & Competitor Risk
Data Security & Technology.
ital data breach, the robustness of frameworks used in the development of digital applications and identifies any constraints. Includes:
- Digital data security & practices
- Technology review