Account Manager (Nine.Nine.Nine Design)


The role

The thing that makes your position so important in Equator is that you act as a key point of contact for our clients, help build strong client relations and manage internal teams to profitably deliver multi-channel content, social, advertising, and web solutions that drive results for our clients. You also support the Managing Director and Senior Account Manager with driving client growth, planning and proposals designed to help your clients achieve their objectives.

Main Responsibilities:

  • Deliver results - maintain focus on the efficiency of our work and on its effectiveness
  • Build value – think beyond production. Understand that our thinking is key to ensuring we transform businesses and lives for the better
  • Nurture an integrated and collaborative approach throughout the lifecycle of a project
  • Help, support and inspire the team to create excellent outputs every time
  • Develop close, trusting relationships with the senior team and heads of department and work together to turn client opportunities into solutions that will help clients grow
  • Set standards for your accounts whilst acting as an ambassador for the business
  • Maximise revenue from each client and ensure we grow and retain the portfolio of accounts for 999
  • Support our Managing Director with proposals that sell our solutions to clients
  • Develop effective internal briefs that provide direction to teams and work together with internal teams  to turn briefs into fully-scoped deliverables
  • Manage tracking and reporting of performance to ensure team accountability and quality of deliverables
  • Efficiently manage all client related budgets, targets and billing requirements and ensure accurate invoicing for all clients
  • Maintain a thorough understanding of clients businesses and the markets in which they operate and of our brand offering and be able to discuss it with clients
  • Work with internal seniors to ensure the quality of our creative and strategic output is of a level that meets the agreed scope of the project, industry compliance and is keeping with the organisation's reputation for excellence
  • Anticipate any problems which may arise during the day to day delivery and know how these challenges will be overcome/mitigated
  • Manage client expectations to ensure the 999 is able to deliver the required levels of service and ensure good clear client records, WIPs, status reports and internal communications

The Ideal Candidate:

  • Agency experience is essential
  • Knowledge and understanding of Nine.Nine.Nine lead sectors is desirable
  • You are an excellent communicator, both written and verbal
  • You are forward-thinking and proactive
  • You are inspirational and motivational
  • You have an excellent knowledge of a wide range of techniques, tools and concepts for strategic thinking



£30,000 - £35,000

What's in it for you?


Generous Pension Scheme

We want a secure future for all our team. Join our Pension Scheme and 10% will be matched by us.

Lots of holidays

34 days holidays so we can all relax and enjoy our time off. Also, you get an extra day for every year you work (up to 5 extra days)

Free Gym Membership

Exclusive membership to the hi-tech Village Gym, or a contribution to a gym of your choice

Flexible working

We have been a champion of flexible working long before the pandemic

Free Private Healthcare

Every team member gets private healthcare, to make sure you get access to the best treatment.

Mental health aware

We are passionate about mental health, so everyone gets access to our 24/7 Employee Assistance Programme. You can also become one of our mental health first aiders.

42% off a New Bike

Take part in the Cycle-to-Work scheme and save up to 42% on a new bike.

Enhanced Maternity & Paternity Leave

We are a family-oriented company. Get enhanced maternity and paternity leave and a huge celebration when you bring in the baby!

Daily Coffee, Friday Drinks and Mountains of Fruit

Fresh fruit, bottomless caffeine, and celebratory drinks every Friday for a week well done!

The Best Social Scene

From summer BBQs on a private island on Loch Lomond to Christmas glamour there’s always something to look forward to.

£1000 Referral Bonus

You get a grand every time one of your friends join the team.

Long-term service rewards

The longer you stay, the more we celebrate you. At each major milestone you’ll get a surprise gift as a big thank you.

After you’ve sent in your CV…

Application process

The interview

This is a telephone or Teams call to chat about your experience and what the role looks like. It’s your chance to show us what makes you remarkable.

The task

Take on a small task to let us see your skills in action. Once complete you’ll meet with up to 3 people from your team to discuss the task.

Meet the team

Our culture is precious to us. So senior and externally facing roles involve an additional meeting with members of the board to ensure the candidate is a good fit for the business.

You're in! Now what?

Getting started

The Tour

Meet the team, tour the studios and learn how we work. We want you to feel comfortable, and you get to know a few people who can help you out.

The induction

This dedicated induction with our People and Culture team will make sure you’re fully up to speed with your role and how to get things done. At this point, you should feel inspired and confident to get started.

The first 3 months

We’ll help you put together a 3-month programme covering key competencies, support and learning outcomes to make sure you’re fully equipped to thrive.

Get a Buddy

After the induction period, there will still be a lot of new things, so everyone new is paired with a Buddy, who will be your go-to for any questions you have! And then it’s onwards and upwards!

Ongoing support

Our people and culture team conduct regular welfare check-ins to ensure everything is working out the way you’d hoped and ensure you feel supported

Breakfast with the Founders

John, JJ and Garry are keen to have the chance to meet everyone that joins the team. You get breakfast and a chance to ask anything and maybe hear one or two stories from their colourful pasts!


Does this sound like your dream job? Apply now or read on to find out more

Apply Now