Maximise value creation and growth across your portfolio companies.
Meeting portfolio business challenges
Understanding your digital opportunities.
The first step in most digital transformation programmes is to understand precisely where the portfolio business is today – what products and proposition look like, how they fit together and what the current digital tools consist of. We’ll establish what your customers think and need and where their (and your) pain points are across the various journeys and touch-points.
Strategy & Consulting
Creating transformational digital strategies
Having a clear digital strategy and roadmap written down tends to energise an organisation, fosters a culture of change, and creates a framework against which to evaluate investment of effort. It should be a living piece that supports your Value Creation Plan and reacts to business priorities (and pace) to help shape the future team make-up and capabilities.
Ramping up digital delivery and capability
Determining the barriers to transformation, developing strategies to solve them, delivering solutions for evolved operational and sales performance. Websites, apps, SaaS solutions, reporting and automation. Our digital experts and delivery teams are here to help portfolio businesses ramp-up the delivery of digital programmes, initiatives and tools.
Accelerating sales growth
We help portfolio companies to sell more products, to more people by building effective marketing campaigns and simplifying the buying experience. We use data-rich insights to plan, create and execute activity across all digital channels that deliver the most effective, integrated marketing campaigns. Create new value by expanding sales channels, open up new geographies, and out-pace the competition.
Self-serve, Ai and Automation
Reducing cost-to-serve and releasing margin
When ‘sales aren’t the problem’ digitisation is often the key to better efficiency and lower cost to serve. We build connected solutions that increase customer self-service which deflects traditional phone calls and associated costs (as well as increasing customer satisfaction). Working closely with portfolio management teams, we digitise key customer touchpoints and embed quality and consistency throughout, minimising any impact on 'business as usual' activities.
Increasing customer value and lowering churn
With the right digital platforms and user experience in place, EBITA can multiply through increasing your share of wallet. Over the last 20 years we have built a tried-and-tested process that means we will build the right platforms and deliver the right message so that, together, we can shift audience behaviour, cross-sell, up-sell, create post-sale journeys and positively impact renewals and retention.
Let's take on tomorrow.
End-to-end support for PE clients
Pre-deal: D3 tech due diligence service
With digital and disruptive technology changing so fast and impacting business in more fundamental ways, the health of a company’s digital ecosystem can have a profound bearing on value. Portfolio companies’ digital practices, including how customer information is managed and how transparent they are, can have a significant impact. In some cases, resulting in steep fines and reputational damage. Digital Due Diligence from real-world transformation experts is essential to minimise these risks and maximise upside.Learn More
Cyber Security & Data Protection
Our Cyber Security and Data Protection audits ensure your portfolio company’s cyber security practices match the board’s expectations and that they meet the latest Data Protection, GDPR and governance requirements.
Delivery - Digital Transformation
Equator has delivered digital transformation projects for PE-backed businesses over the last 20 years. It may be that your portfolio companies have teams that are stretched, require up-skilling or would benefit from increasing agility. We can help you increase sales, reduce costs and increase share-of-wallet.Learn More
Business Continuity - Virtual Teams
End-to-end support for your mission critical digital services with Equator Virtual Development Teams. Our UK-based virtual development & support teams will ensure business continuity, support and ongoing development are not hampered during this difficult time. ISO 9001, 27001 and PCI certified.Learn More
Lunch and Learn for PE/VC teams
We run 1hr Lunch & Learn events for PE houses across the country. This is a great opportunity to pull your investment and portfolio colleagues together to learn more about digital transformation and the value of digital due diligence. It's free and we can even supply the sandwiches.Book a Session
We support PE-backed portfolio businesses with digital transformation services. From simple website upgrades to digitising entire business processes. Our approach helps increase sales, cut costs and leverage untapped value.
Shift to e-commerce, lower costs and increased share of wallet.
Limerston Capital - Tili
We reimagined our client's business - turning a point of pain into a positive opportunity. Today, Tili is a digital platform on which 20,000 people manage their home moves proactively every month with over 80% platform engagement and 1 in 5 users buying more than one product.
Over nearly fifteen years we’ve been consistently proactive and imaginative in our contribution to the growing business, addressing challenges and exploiting opportunities.Learn More
Pollen Street Capital and BC Partners
Applying our full-service offering, we helped define a unique position and personality for this small, specialist independent bank, transforming the brand and its communications strategy.Learn More
We’ve worked with stylish hotel brand Malmaison for over seven years, using integration to combat the rise of online travel agents and building a website that genuinely reflects the brand.Learn More
Digital Due Diligence
We carried out a Digital Due Diligence on a New York based tech company for partners at EMK Capital. Diligence was carried out with remote systems access, video interviews and desk research.
Digitising healthcare logistics
Removing friction, reducing cost, resolving data limitations and facilitating entry into adjacent sectors and accessing more of the ‘customer purse’.
Digital Transformation in HR
Replacing legacy systems with a fit-for-purpose ‘Workflow Engine’ and future-proofed platforms for an outsourced HR business based in the UK.
A private viewing for Equator
We reviewed a specialist fine art platform for our NYC-based client, creating value and minimising risk for both users and administrators.Learn more
Clients in the PE sector.
As well as supporting global brands, Equator has significant strength and a solid track-record in the Private Equity arena. Here is just a sample of the houses and portfolio businesses we have worked with.