Connected service is the new sales.

Business-to-business products and services

The most sustainable and differentiated B2B relationships are driven by experiences that connect human and digital to provide a deeper, more personalised level of service.

Closing the gap between expectation and experience.

Business-to-business sectors

Commercial products

We've developed brand new product propositions for the intermediary, estate agency and utility markets for brands like Spark, Santander and others.

Commercial services

Whether making operations more efficient or streamlining the complex sale process, Equator's expertise can help you evolve. Just ask AXA Business, Gurrjohns, Beazley and others.

Engineering

Engineering giants Wood and Weir have both partnered with Equator to help deliver digital transformation and change to a traditionally offline sector.

Logistics

From strategic consulting through to digital development, we help brands like Millbrook modernise their logistical operations & customer experience.

Professional services

Digital brand experiences, integrated customer services, optimised, agile ways of working - Equator is helping brands like PKF, PwC and others transform.

Our B2B Credentials

Download our full B2B credentials and see how we can transform your brand.

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How we enable B2B brands to take on tomorrow

B2B industry challenges

Strategic Consultancy

Deliver more efficiency with a connected experience

Our strategic consultants work in conjunction with teams in B2B organisations in commercial services, professional services, utilities and manufacturing to optimise processes, enable distributed working, create agile services and define experiences that deliver more value to clients and partners.

We supported Wood Group GTS in their goal to globally digitise the sales and marketing processes for their heavily offline-led business.

Creative & UX Design

Ensuring your digital estate pays dividends

With complex sales journeys and varied audiences, it's not always simple to ensure your B2B digital estate is accountable and delivers bottom-line benefit. By taking a human-centred design approach we define, design and deliver architectures and journeys that connect user needs with organisational objectives.

We create experiences that people enjoy and are proven to pay dividends for globals brands like AXA Business Insurance and high-growth mid-market businesses such as Advisor Plus and The Mortgage Lender.

Personalisation

Creating a digital-human dream team

Digital solutions will never replace the value of human interaction. Service-oriented B2B companies will fortify their sales efforts with digital tools, support, and data-driven insights to better serve their buyers.

We help leading B2B providers such as ASPC and PwC to track buyer activity across channels and view cross-channel activity tracking as a core success metric for online engagement.

Engineering & Technology

Future-proofed tech to power your growth

The roadmap to service success for B2B is as much about organisational evolution as digital investment. We work hand-in-hand with our clients on Application Development, Mobile, Systems Architecture, Integration and eCommerce.

We're building a complete business management platform for fine-art advisory Gurr Johns enabling them to productise and modernise their service to insurers and the fine art community at large. We also released untapped value and added scalability with a new Workflow Engine for PE-backed HR platform, AdviserPlus.

Automation

The robots are here - stay ahead of the curve

Robotic process and intelligent automation tools can help businesses improve the effectiveness of services faster and at a lower cost than current methods, but with important limitations. Equator can help navigate those complexities.

We developed a robust house sale price estimator for a leading estate agency network which outperforms the chartered surveyors in price accuracy.

Service Design

Create more efficient and rewarding services

In today's world of squeezed profits, the need to drive efficiencies are central to survival. Our Strategy and Design teams define and design optimised processes, services and products that streamline ways of working and enhance the effectiveness of customer interactions.

Our approach has helped drive transformation in complex and fast-paced companies like Embark, Veolia and SSE.

Some of our work that's transforming the B2B sector

Business-to-business: Transformation case studies

Extraordinary ROI for PricewaterhouseCoopers

PwC

Our highly-targeted integrated marketing campaign across UK and Europe delivered a staggering 165-to-1 return on investment.

Learn more

Transforming B2B for 20 years

Showcase business-to-business clients

We are proud to have many long-standing relationships with B2B businesses of all types. For these brands we've created transformational strategies, game-changing digital services and even built entirely new businesses.